SIMpull® Product Performance Guarantee
Southwire Company, LLC guarantees that copper and aluminum SIMpull THHN® conductors, SIMpull XHHW-2® conductors, and SIMpull ® Power Cables can be installed without requiring the application of lubricant to facilitate pulling through PVC or metal conduit, provided that the instructions available on the Southwire website are followed.
The guarantee is null and void unless the Contractor follows the instructions found in Southwire’s “Installation and Application Guide for SIMpull ® 600V/1000V Conductors” when installing the cable. The guarantee is valid only for installations where only Southwire SIMpull THHN® conductors, SIMpull XHHW-2® conductors, and SIMpull ® Power Cables are used exclusively. The guarantee will not be honored on any circuits/runs where Southwire product is pulled in combination with another manufacturer’s product.
If during installation, the performance of copper or aluminum SIMpull THHN® conductors, SIMpull XHHW-2® conductors, and SIMpull ® Power Cables is not equivalent to the performance standard of conductors or cables installed with conventional lubricant applied at the time of installation, Southwire Company will reimburse the Contractor for the direct costs incurred replacing conductors that did not meet such equivalent performance standard during installation. Under no circumstances, will Southwire be responsible for indirect costs, consequential damages, or incidental damages including loss of profit of revenue.
Southwire reserves the right to have one of its representatives inspect the jobsite, the SIMpull cable, and the method used for installation prior to their removal.
This guarantee is separate and distinct from the product warranty set forth in Southwire’s terms and conditions of sale located at https://www.southwire.com/TermsAndConditions
Claims made against this guarantee must be made in writing to Southwire on or before (i) one week after the installation date; or (ii) the expiration of the product's warrant period, whichever is earlier.