CableTechSupport™ Services


Solving Your Most Complex Challenges

Southwire’s CableTechSupport™ Services team, comprised of elite engineers with expertise in power, electrical, mechanical, civil, chemical, polymer science, industrial, and nuclear engineering, has the depth of skill and the ability to respond with innovative solutions for your most complex and mission-critical wire and cable challenges.

Unparalleled Support

Southwire’s CableTechSupport™ Services team provides support in a variety of areas including:
  • Project Planning and Resourcing
  • Cable Installation and Operations
  • Product Training
  • Sustainable Industry and Community Outreach

To find out more about the services our team of engineers provide, download the CableTechSupport™ Services flyer.

We Are Able To Help At Every Stage of Your Project

We can help ensure your projects stay on track, on budget, and meet industry regulations by assisting with project planning processes.

Choosing the right wire and cable is critical to the success of your project. Our team of experts will collaborate with you to ensure the cable you source will meet the rigors of the application.

Often questions arise once materials are onsite. We can help ensure that our innovative solutions are installed properly according to industry best practices. This includes working onsite alongside engineers during the installation process to support the success of your most critical projects.

Our products are based on strong engineering principles and backed by years of research and testing. If you have a problem with wire and cable, let us know, and we will troubleshoot it for you – even if it’s not our cable.

D.B. Cofer Technology Center

Since its opening in 1992, the D.B. Cofer Technology Center, named for D.B. “Pete” Cofer, Southwire’s first chief engineer, has been a premier source for answers to difficult application questions and value-add research.

Southwire’s Cofer Center is a dedicated 50,000 square foot on-site research and development center staffed with industry experts including metallurgists, polymer chemists, and process and applications engineers. In this environment, the link between real-world customer needs and truly innovative - and practical - solutions starts with advanced research.

World-class testing and laboratory operations ensure quality.

Cofer Center labs are equipped to conduct industry-accepted qualification testing to standards set by the Association of Edison Illuminating Companies (AEIC) and the Insulated Cable Engineers Association (ICEA).
Cofer Center testing helps ensure that new and existing Southwire products reliably meet or exceed the requirements of ANSI/ICEA S-94-649 for concentric neutral cables, ANSI/ICEA S-97-682 for cables that use copper tape shields, longitudinally corrugated tape, or drain wire shields, and the AEIC supplement, CS8. Cofer Center capabilities include flame testing facilities, a complete mechanical testing facility, and a world-class metallurgy lab for chemical and physical analysis of materials. Cofer Center insulation experts blend, analyze, and test existing and new cable insulation compounds.

Installation Guides

Manuals & Catalogs

Southwire Is a Proud Partner of NEETRAC

Southwire has partnered closely with the National Electric Energy Testing Research and Applications Center (NEETRAC/Georgia Tech). Through our partnership, we have been able to further our testing and research capabilities to help us better understand our products’ performance and allows us to identify gaps or needs that may or may not exist. We are also better able to address our key customers’ needs and develop products and solutions that address their specific wire and cable challenges.